Have a complaint or compliment regarding care services from My Homecare?
For complaints or concerns please contact your local management team to discuss the problems you may be having with your support plan. They have a full complaints procedure which they will follow and of which we monitor on a regular basis. We expect complaints to be resolved at a local level however if you feel the issue has not been brought to a mutually agreed conclusion, please feel free to get in touch.
Alternatively if you have a compliment to make about one of our care staff, or managers or offices please let us know.